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ebiz版 - 请教lenovo电脑return policy
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话题: lenovo话题: return话题: product话题: policy话题: returns
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1 (共1页)
n******l
发帖数: 4407
1
我记得是没有fee的,但找不到那个衔接了,谁知道吗?
谢谢
G*D
发帖数: 2887
2

要RS fee的,15-20%,除非你return是他们的原因

【在 n******l 的大作中提到】
: 我记得是没有fee的,但找不到那个衔接了,谁知道吗?
: 谢谢

n******l
发帖数: 4407
3
thanks for your reply. Got from lenovo:
Currently we offer free Shipping and Returns on all the products purchased
on www.lenovo.com/us. This is valid through 31st March, 2013. Returns must
be initiated within 21 days of invoice date in order to be eligible.

【在 G*D 的大作中提到】
:
: 要RS fee的,15-20%,除非你return是他们的原因

G*D
发帖数: 2887
4
Lenovo Return Policy
Lenovo will accept the return or exchange of a Product in its original
package for a full refund in cases of Lenovo error (*see gift card policy
below). Returns allowed for any other reason will be subject to a restocking
fee equal to 15% of the purchase amount (*see gift card policy below).
All returns must be initiated within 21 days of the invoice date. Lenovo
does not provide refunds or credits for portions of a packaged offering
provided at a single price or for preloaded software Products installed by
Lenovo.
To initiate a return, contact 1-866-428-4465 to obtain an RMA (Return
Merchandise Authorization). Any authorized return must include the Product
and all accessories in the original packaging, along with all documentation
(including invoice, RMA and original shipping label), and must be received
at the Lenovo National Return Center within 10 days of obtaining the RMA.
Returns that do not follow these steps may be refused by Lenovo, and
customer assumes risk of loss and damage for packages returned without an
RMA.
If you acquired a software Product separate from a hardware Product, and
paid a license fee, you may return the software Product in its original,
sealed package within 21 days of the date of invoice and obtain a refund or
credit, if you do not agree to the license terms provided with the software
Product.
1 (共1页)
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